1. What are your minimum order quantities?
As ingredient suppliers for industrial users, we preferably supply by the pallet. Our standard packaging size is 25 kg, but if you want to place an order of less than 25kg as an initial trial order, it is ok to contact us for further details.
2. Do you offer samples?
Yes, all our cosmetic ingredients supply is available or can be provided for testing. Free standard samples have a size of 10 – 20 g, and for larger quantity, please contact us for further information.
3. Where do you ship your ingredients from?
All our cosmetic ingredients is shipped from our factory in China by carefully screened throughout the entire value chain – from the raw material up to the packaged products.
4. Do you offer long-term supply contracts?
Yes, and we strive to be your number one choice as cosmetics ingredients supplier. To guarantee regular shipments at stable conditions, we are definitely willing to enter framework agreements with our customers. We offer attractive discounts for recurring orders and ensure constant quality and timely deliveries.
5. What is the Lead Time?
Under normal condition, the goods can be delivered within 7 working days. The specific situation needs to be based on the order quantity.
6. Do your products test on animals?
No. There is no connection with animals.Any toxicology information is obtained from reference materials.
7. How to choose cosmetic preservatives
Cosmetic preservatives are often essential but controversial. Did you know, different cosmetic formulas can need different preservatives to be effective? Do you know how much of each preservative you should use – and it isn’t always 1%! Do you know how to make a broad spectrum selection to ensure your formula is protected? For more information, please contact us now.
8. What is a SDS?
SDS stands for Safety Data Sheet. This document provides detailed product information on physical and chemical data that is required by material handlers and emergency workers. This includes melting points, boiling points, flash points, reactivity, first aid instructions, toxicity, storage recommendations, disposal instructions, control measures, protective equipment instructions, and leaks and emergency measures. For further information, please contact us now.
9. What is a Certificate of Analysis?
A Certificate of Analysis is a document that outlines the results of testing a particular product against acceptable parameters. We are glad to provide it with you for reference if needed.
10. How to start orders or make payments?
You can send us your Purchase order(PO), or just send a simple confirmation by email or by Trade Manager, after communication then we will send you Proforma Invoice with our bank details for final confirmation, then you can make payment accordingly.
11. Is there a discount?
Yes, we offer lower prices for larger quantities. There will be difference prices range on our quotation list so please inform us what quantity you will be after.
12. How do we guarantee our products quality?
First of all, our quality control system will reduce our quality problem to near zero. We can always provide our certificate of analysis according to every batch of our products. We can also provide third party analysis testing due to our clients' requirement.If there is any quality issue caused by us, we will send you free goods for replacement or refund your loss.
13. How to contact us?
You can contact us through inquiries to message box of any of our products displayed or contact us online on Trade Manager on Alibaba. You can also sent us emails to our company email address or simply call us at any time!
Suzhou Headquarters
Tel.：+1 516 400 2299
Email: services@zleyholdings.com
Https://www.zleyholdings.com
Address: Room 1002, Building 2, South District, Xinchuang Yushan Plaza, No.55 YuShan Road, SuZhou, JiangSu, China
Guangzhou Office
Q1:How do you ensure the quality?
A:Generally,it will take 15 days for one-piece and 25 days for two-piece after receiving your advance payment.The specific delivery time depends on the items and the quantity of your order
Q3:What information should I provide for a quotation?
A:Usually we need know your car's model and the wheel diameter width PCD,CB,ET for a rapid quotation.
Q4:When can I get the price?
A:On average,we will send you the quotation within 4 hours after we get your inquiry.
Q5:Do you accept OEM or ODM order?
A:We accept OEM,ODM with customer's logo and Hub appearance.
Q6:What's your MOQ?
A:One piece.
Q7:How you ensure the effect/appearance of rim what l want?
A:We have a professional design team,before we produce the rims,will draw 3D design drawing according to your requirements and your car data.After you have confirmed the effect and data will begain our production
Q8:Which payment do you support?
A:We suggest you place order by Alibaba Trade Assurance,it minimizes risk by guaranteeing money back in the event of a supplier failing to meet the terms of the order contract-including delivery delays,quality and quantity discrepancies or other processing problems.
Tel.：+86-18068942222
Email: lsgzlforged@126.com